Internet Speed

We are using the free internet provided by the apartment complex and we've had many complaints about its reliability and speed. I use Visual Wave's software to test for the speed and it tells me my download is 500 kbps and upload is 38 kbps. Using speedtest.net, the best I can see is 534 kbps download and 63 kbps upload. I remember doing similar tests before when we still have Road Runner cable internet service and the download was 10 times and upload was 5 times the current speed.

Compare that to what I get in my office; 17604 kbps download and 6311 kbps upload, that's at least 30 times faster than what I have at home.